About us.

We are “get it done” people, and we’re fun to work with too. 

Our team of talented marketers, strategists, creatives, ticketing, digital marketers, social and content creators come from events, tourism or the arts. We are equipped with an excellent working knowledge of events in regions, across Australia, and the globe.


We are passionate, professional and collaborative – and we’re fun to work with! Learn more about the people that power our amazing work by checking out the bios below. 

Alana Hay


Managing Director

Alana founded Milestone Creative Australia in 2008. Through Milestone, she has been instrumental in the strategy, acquisition, development and marketing of the largest and most prestigious major events, festivals, precincts, venues, destinations, arts organisations and corporates across Australia. These include Sydney Olympic Park, Royal Botanic Gardens, Vivid Sydney, Sydney Royal Easter Show, Mardi Gras, Corroboree Sydney, Merivale Group, Sydney’s West, Australian National Maritime Museum, Sydney Theatre Company, Bangarra and Performance Space. Alana is a specialist in strategy and marketing of major events, festivals, tourism, business events, creative industries and arts. Her 25 year career spans strategic planning, branding, event acquisition, tourism development, event development and destination marketing.

Tyrah Dunn


Senior Marketing & Account Manager

Tyrah graduated from University of the Sunshine Coast (UniSC) with a double degree in Events Management & Marketing. As the Marketing Account Manager at Milestone Creative, she manages events of various sizes and types across Australia, and is deeply committed to the company’s mission and the success of every production. Tyrah is passionate about providing high-quality service, and strives to make the entire process enjoyable for everyone involved. Outside of work, Tyrah loves engaging in sports and outdoor leisure activities, cherishes spending quality time with family and friends, and jumps at any chance to travel and explore new places.

Ryan B&W


Digital & Account Executive

Ryan has grown with Milestone Creative as the team’s Digital & Account Executive. With over two years of experience in Milestone Creative’s dynamic setting, Ryan is passionate about innovating in the field and forging lasting client relationships. His client-centric, data-driven approach, coupled with his ability to demystify complex concepts for diverse audiences, sets him apart. Ryan brings a fresh dynamism to digital marketing with his impactful strategies, exceptional communication skills, and a commitment to exceeding expectations. Beyond professional skills, his focus on quality service and continuous learning reflects his ambition to shape the future of digital marketing.



Account Director

Marley graduated from Queensland University of Technology (QUT) with a Bachelor’s degree in Entertainment Industries. She has experience within the events industry, the tourism industry and has extensive knowledge in managing social media accounts. Marley has past event and production experience working on The 2018 Gold Coast Commonwealth Games, The 2019 Royal Edinburgh Military Tattoo Sydney and has organised numerous events in Chennai, India alongside Vermilion Records. She also has 5+ years experience in community engagement and managing social media accounts in both the entertainment and tourism sector.

Nikita Website pic

Nikita Chakraborty

Marketing & Account Manager

Nikita is an Ad woman, through and through. Working in the industry for the past 8+ years, she’s have had the opportunity to spend her working years with some of the best creative global agencies. Nikita exemplifies Brand Performance through creative excellence. 


Nikita works towards bridging the gap in advertising, between an agency and a brand. Thereby, providing solutions to brands with her thoughts, learning, processes, and of course, creativity. 


Nikita is an avid reader, a compulsive learner, and an extensive traveler. She is a conscientious person who works hard and pays attention to detail. She’s flexible, quick to pick up new skills, and eager to learn from others.

Gabby Headshot


Content & Social Editor

Gabriella graduated from the University of Technology Sydney with a Master’s in Strategic Communication, bringing expertise in social media content creation and management, strategy, and copywriting. She has collaborated with diverse industries, with a professional portfolio including crafting engaging travel video content for social media and developing captivating destination copywriting.


Alicia Williams

Senior Marketing & Account Manager

Alicia graduated from Southern Cross University (SCU) with a degree in Business and Tourism Management. Since starting her career in business events marketing at Tourism Australia, Alicia has amassed over 15 years of destination marketing and digital experience at international and local government organisations. She is a proven strategist and campaign manager who has a passion for the travel, hospitality, and business events industries. Outside of work, Alicia loves to spend time with family and friends, cooking and getting out in the garden.


Dhawal Damania

Digital Director

Dhawal is an accomplished, well-rounded, and highly-motivated leader with an entrepreneurial mindset and innovative business acumen. Over the last 16 years, Dhawal has demonstrated proven resiliency in running a high-volume b2b/e-commerce website and utilised omnichannel marketing to drive growth marketing and increase business revenue. He also successfully led 200+ digital marketing projects that generated $67 million worth of sales, set up and ran six start-ups in the last eight years, worked with over 225 businesses globally, and got 2 of his clients to the BRW Fastest Growing Businesses in Australia.

Samantha Bailey_600x600


Senior Brand & Design Manager

Samantha is a multi-disciplinary creative professional with 14 years experience in the design industry. She specialises in brand development from concept to delivery across multiple channels – from presentations, to print, digital & multimedia. After graduating from the Design Centre Enmore in Sydney, Samantha began her career in production design. She has taken on a variety of roles within film, theatre and live events including art direction, costume and prop design, scenic art, set decoration and styling. This early experience coupled with traditional graphic design enables her to bring a broad, creative and strategic approach to the creative process to provide beautiful, highly creative and tailored solutions to our clients.